FAQ

soundwaves-disco.co.uk
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How do I get further details?


Which areas do you cover?


How will the DJ's dress?


What backup systems do you have?


Our requirements?


Will I get a written contract?


What about playlists and requests?


What insurance do you carry ?


How do I get further details ?


See the contact us section of this site.



Which Areas Do You Cover?

Based in Medway we cover the whole of the South East of England but will travel to any part of England for cost price.

How Will The DJ's Dress?


Don't worry the dj will dress appropriate  to the event  the only time we wear shorts and a tee shirt is to a beach party, and always a suit for weddings and hotels,Whilst we have never found an occasion where this dress code hasn't been appropriate we will of course be happy to discuss this should you have any concerns.

What Backup Systems Do You Have In Place?

Equipment
We use top of the range professional sound and lighting equipment to ensure the best possible quality. By using both CD Players, MP3 Players and PC’s should one fail we can always complete the evening on the remaining pieces of equipment and you would never know.
We carry spares to every booking and so we really have got every eventuality covered

DJ's

Although its never happened, because of the number of DJ's that work for SoundWaves Disco's we are always flexible in the event of sickness or an accident we would simply ask one of our other Dj's to step in, but not without speaking to you and then you to the Dj to make sure you are happy. Although to say this it has never happen yet.

Our Requirements?

As a professional mobile disco we are fully equipped for every eventuality.
All we ask is for:-

An Area of Ideally 3m x 3m
Two 13 amp Mains sockets within 10 metres of where the disco is to be located

A Safe Environment

Will I Get A Written Contract?

Yes, once we receive your instructions we confirm your booking in writing by sending out two copies of the contract, one is kept by you as you receipt for booking us the other is sent back to us with the deposit, meaning we have a legally binding written contractual agreement.
This guarantees total peace of mind for our clients who can relax knowing that everything to do with their booking is finalised.

Playlists and Requests

We welcome a playlist giving us an indication of your favourite Tunes Artists or Bands. These help us to get an idea of what you are looking for. Ideally we would suggest a maximum of 15 tracks or artists on your list to ensure we can incorporate other requests and a balanced.

We will of course also play reasonable and appropriate requests from your guests at the function to ensure they too can hear their favourite tunes.

Don't forget you are paying for our expertise in keeping the dance floor full, so we will incorporate tracks from playlists or requests where we feel they will they work best.

What Insurance and paper work Do You Carry?
 
All our equipment is P.A.T Tested as many venues will not allow un tested equipment on to the premises.

As a professional Mobile disco we like to do things properly and make sure we've got every angle covered. Therefore we carry the following insurances.
Public Liability - £1,000,000

Equipment

All our equipment is insured so that if for any reason it gets damaged or stolen it wont affect your special occasion

Vehicle Breakdown Insurance

Whilst we hope we never need it (we havent so far) all our vehicles are covered by national vehjcle breakdown insurance, so you can be sure we will get to you.

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