FAQ

How do I get further details?
Which areas do you cover?
How will the DJ's dress?
What backup systems do you have?
Our requirements?
Will I get a written contract?
What about playlists and requests?
What insurance do you carry ?
How do I get further details ?
See the contact us section of this site.
Which Areas Do You Cover?
Based in Medway we cover the whole of the South East of England but will travel to any part of England for cost price.
How Will The DJ's Dress?
Don't
worry the dj will dress appropriate to the event the only
time we wear shorts and a tee shirt is to a beach party, and always a
suit for weddings and hotels,Whilst we have never found an occasion
where this dress code hasn't been appropriate we will of course be
happy to discuss this should you have any concerns.
What Backup Systems Do You Have In Place?
Equipment
We
use top of the range professional sound and lighting equipment to
ensure the best possible quality. By using both CD Players, MP3 Players
and PC’s should one fail we can always complete the evening on
the remaining pieces of equipment and you would never know.
We carry spares to every booking and so we really have got every eventuality covered
DJ's
Although
its never happened, because of the number of DJ's that work for
SoundWaves Disco's we are always flexible in the event of sickness or
an accident we would simply ask one of our other Dj's to step in, but
not without speaking to you and then you to the Dj to make sure you are
happy. Although to say this it has never happen yet.
Our Requirements?
As a professional mobile disco we are fully equipped for every eventuality.
All we ask is for:-
An Area of Ideally 3m x 3m
Two 13 amp Mains sockets within 10 metres of where the disco is to be located
A Safe Environment
Will I Get A Written Contract?
Yes,
once we receive your instructions we confirm your booking in writing by
sending out two copies of the contract, one is kept by you as you
receipt for booking us the other is sent back to us with the deposit,
meaning we have a legally binding written contractual agreement.
This guarantees total peace of mind for our clients who can relax knowing that everything to do with their booking is finalised.
Playlists and Requests
We
welcome a playlist giving us an indication of your favourite Tunes
Artists or Bands. These help us to get an idea of what you are looking
for. Ideally we would suggest a maximum of 15 tracks or artists on your
list to ensure we can incorporate other requests and a balanced.
We
will of course also play reasonable and appropriate requests from your
guests at the function to ensure they too can hear their favourite
tunes.
Don't
forget you are paying for our expertise in keeping the dance floor
full, so we will incorporate tracks from playlists or requests where we
feel they will they work best.
What Insurance and paper work Do You Carry?
All our equipment is P.A.T Tested as many venues will not allow un tested equipment on to the premises.
As
a professional Mobile disco we like to do things properly and make sure
we've got every angle covered. Therefore we carry the following
insurances.
Public Liability - £1,000,000
Equipment
All our equipment is insured so that if for any reason it gets damaged or stolen it wont affect your special occasion
Vehicle Breakdown Insurance
Whilst
we hope we never need it (we havent so far) all our vehicles are
covered by national vehjcle breakdown insurance, so you can be sure we
will get to you.

